FAQ's

What is YOBUK?

Yobuk is your premier online marketplace in the Netherlands, connecting you with quality fashion from small, independent sellers. Discover stylish clothing for men, women, and kids, all while supporting sustainable practices and local artisans

What can you shop on YOBUK?

YOBUK offers a wide variety of handmade and unique products across multiple categories, including: 

  • Women Fashion
  • Men Fashion
  • Kids Fashion
  • Boys Fashion
  • Girls Fashion
How to Sell on YOBUK?

o start selling on YOBUK, simply create a seller account and list your products. Yobuk provides powerful seller tools, flexible selling plans, and a dedicated support team to help you succeed. 

How Can I Contact a Seller for Inquiries?

You can easily contact sellers directly through the Yobuk platform. Each product listing includes the seller's contact information, allowing you to reach out with any questions or custom order requests. 

How Do I Register with yobuk as a Seller?

Registering as a seller on YOBUK is quick and easy. Visit the YOBUK website, click on the "Seller central" button, and follow the step-by-step instructions to create your seller account.

What Payment Methods are Accepted on YOBUK

WE accepts a variety of secure payment methods, including credit/debit cards, PayPal, and digital wallets, providing customers with a seamless checkout experience.

How Do I Return a Product?

If you're not satisfied with your purchase, Yobuk offers a hassle-free return policy. Simply initiate a return request through your account, and follow the provided instructions to send the item back. 

Which Countries Do You Ship To?

Yobuk currently ships to a Netherlands only however we have plan to expand worldwide.Refer to the shipping information on the website or contact customer support for the latest updates on our international shipping destinations. 

How Long Will It Take to Deliver My Order?

Delivery times can vary depending on your location and the seller's processing time. Yobuk provides estimated delivery timelines for each product, and you can also check your order status for the latest updates. 

How Do I Get a Refund?

If you're eligible for a refund, you can request it through your Yobuk account. Our customer support team will review your request and process the refund in a timely manner, in accordance with our policies. 

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at support@yobuk.com